Before the first hotel.
You are shaping the product. Check it against how hotels actually run before you build the wrong thing.
You build for travel.
We know how hotels
actually run.
Hospitality and travel tech advisory for startups — hotel operations, procurement and integrations, from the hotel side. Milan & London.
Your customers are hotels. Hotels are not technology companies.
We advise travel and hospitality tech startups from the hotel side: how properties actually run, how groups choose vendors, how your product fits their stack.
Advice, not code. Your team builds; we help it land.
Start with a free 30-min call — no commitment, no charge.
Built inside Belmond, Waldorf Astoria, Hilton.
Most hospitality companies are drowning in tools that create more friction, not less. A new product has to earn its place on the operation, not only on the contract.
Most systems overlap. None talk to each other properly. Your product is one more to connect.
Shared ops, shared reporting, each property doing things slightly differently.
Teams already waste time navigating tools instead of serving guests.
Experience across operations, commercial strategy, RFQ processes, systems architecture, integrations and end-to-end delivery inside hospitality groups. Put to work for your startup.
How properties actually run, department by department, so your product fits the day of the people who will use it.
RFQ processes, vendor selection, who signs off and who uses it. How it works inside hospitality groups.
Which hotel systems your product has to talk to, and how to connect without becoming another login.
A first pilot a hotel can say yes to: one property, one problem, real results to back the business case.
From one property to the rest of the group: training, handover and executive-level alignment.
Your roadmap and your pitch, pressure-tested against what hotel teams actually need.
You are shaping the product. Check it against how hotels actually run before you build the wrong thing.
Pilots, RFQs, integrations. Get the first properties live and turn them into references.
Central IT, procurement, InfoSec and legal in play. Rollout across properties without losing the operation.
Intro call (free) Fixed advisory days You keep everything.
No lock-in. No retainer. Notes, documents and recommendations in your hands from day one.
You walk us through the product, the hotels you sell to and where it gets stuck. We come back quickly with an honest read on where we can help. No charge.
We quote a fixed number of advisory days, up front, in writing, for a pre-agreed scope. You approve that number before anything starts. No extras.
Sessions with founders, product and sales: reviews, workshops, pitch and RFQ preparation, pilot design. Advice, not code.
Findings, recommendations and next steps documented in your drive. Yours to keep and share with your team and investors.
If it works, we agree the next block of days. If not, you keep everything and we part as friends.
§ Terms
Flat day rate. Pre-agreed scope. No extras, no expenses.
* final quote depends on complexity, days and resources involved.
Notes, documents, recommendations. Everything stays with you.
No subscription, no retainer, no obligation to continue.
Running a hotel or a group?
Forward deployed engineering for hotels ↗
Fabio Maggioni, Founder
Built at the intersection of hotel operations and technology.
I’ve worked across systems touching every department in a hotel, which means I understand how properties actually run, not just how they’re designed.
Most consultants sit on one side, operations or technology. I work across both. My experience spans operations, commercial strategy, RFQ processes, systems architecture and development, integrations, and end-to-end delivery, from vendor selection through to implementation and executive-level alignment.
Background includes leading hospitality groups such as Belmond, Waldorf Astoria, Hilton and IWG. Now running Hotel Innovation: an independent team focused on building solutions that work in reality, are owned by the teams using them, and deliver impact from day one.
We sit on your side of the table with the hotel’s point of view: how properties actually run, how hotel groups choose vendors, which systems your product has to talk to, and how to design a pilot and a rollout a hotel can say yes to.
No. This is advice, not development. Your team builds; we help it land in hotels. If a hotel needs hands-on engineering, that is our separate forward deployed engineering service for hotels.
Travel tech and hospitality tech startups that sell to hotels, resorts and hospitality groups: before the first hotel, with the first hotel customers, or scaling to groups.
The intro call is free. Advisory is a fixed number of days at a flat day rate, quoted in writing for a pre-agreed scope before anything starts. No extras, no expenses, no retainer.
From Milan and London, remote or on-site anywhere. In Italian and English.
You walk us through the product and the hotels you sell to. We listen carefully, ask the questions that matter, and come back quickly with an honest read on where we can help. If there’s something to pursue, we schedule a second call.